Built exclusively for Prophet 21
Phoenix P21 E-Commerce & PIM
Everything Prophet 21 distributors need to sell, serve, and grow online.
2011
Epicor B2B Seller Enhancements
We begin extending B2B Seller (an Epicor product) for Prophet 21 distributors by adding search enhancements, content management, marketing, seo and more.
2018
B2B Seller sunsets. Phoenix rises.
As Epicor announces the discontinuance, five trusted distributors help Triactive define a purpose-built replacement.
Today
Supporting every stage of P21 e-commerce
We continue partnering with Prophet 21 distributors across product information, customer self-service, online ordering, integrations, and long-term digital growth.
See Phoenix in action
Built around the way distributors actually sell.
Phoenix brings your Prophet 21 data into a modern experience for customers, sales teams, and product managers.
Customer-specific pricing
The right price for every quantity.
Phoenix displays customer-specific pricing, quantity breaks, units of measure, and current availability directly from Prophet 21.
Local Branch Pickup
Connect customers with the right location.
Let customers choose their preferred branch and see product availability for convenient local pickup.
Customer self-service
Put routine account work online.
Customers can review orders and quotes, retrieve invoices, make payments, and manage their accounts without calling your team.
Salesrep Customer Impersonation
Order on behalf of your customers through phoenix
Salesreps can place customer orders directly on the website, demonstrating ease of use infront of the customer.
Start where it makes sense
Choose the right Phoenix experience.
Begin with customer self-service or launch a complete commerce platform.
Free up your team
My Account Customer Portal
Give existing customers 24/7 access to essential account information.
- P21 connectivity
- Registration and login
- Orders and quotes
- Invoices and AR payments
Serve existing customers
B2B Customer Commerce
Add product discovery, online ordering, and purchasing workflows to the customer portal.
- Everything in Customer Portal
- Product management and search
- Shopping lists and checkout
- Customer impersonation
- PunchOut connectivity
Attract new business
Full E-Commerce Strategy
Create a complete digital sales and marketing experience for existing and prospective customers.
- Everything in B2B Customer Commerce
- Marketing content and CMS
- SEO and product reviews
- Promotions and My Store
- Tax and freight calculation
Pricing shown reflects standard Phoenix implementations. Additional integrations or customization may affect final pricing.
Let’s find the right fit
Ready to talk about your P21 e‑commerce needs?
Tell us where you are today and what you want to improve. We’ll help you determine which Phoenix experience makes sense.
Start a conversation