Prophet 21 Solutions
One team for the technology around your P21 business.
E-commerce may be where many conversations begin, but it is rarely where the challenge ends. We help Prophet 21 distributors connect systems, improve customer experiences, modernize infrastructure, prepare for the cloud, and solve the difficult technical problems between them.
Digital commerce that understands Prophet 21.
Phoenix P21 E-Commerce & PIM
Phoenix brings your website, product information, customer accounts, and P21 data together in one purpose-built commerce platform.
Explore PhoenixCustomer-specific commerce
Give customers access to their pricing, availability, order history, invoices, account information, and the workflows they already use to buy from you.
Product information management
Organize and enrich product content, specifications, categories, documents, images, and merchandising data without trying to make P21 serve as a complete PIM.
Search and product discovery
Help customers find the right products through stronger search, structured navigation, relevant suggestions, and distributor-specific product relationships.
Connected ordering workflows
Support complex ordering, multi-location availability, payments, high-volume entry, and other requirements that go beyond a conventional online storefront.
PunchOut & System Integration
Connections between P21 and procurement platforms, marketplaces, customer systems, and business applications.
When the right solution does not come out of a box.
P21 API Development
Some requirements are too specific, too interconnected, or too important for a generic application. We design custom solutions around the way your business and customers actually work.
Applications
Internal tools, customer-facing applications, portals, configurators, and specialized workflows connected to your business data.
Automation
Replace repetitive manual steps with dependable processes that validate information, apply business rules, and keep the right systems synchronized.
Modernization
Evaluate and modernize legacy applications, integrations, and infrastructure without losing the business knowledge embedded within them.
Architecture
Establish a maintainable technical foundation for applications that must perform reliably, remain secure, and evolve with your business.
Turn a working website into a growing channel.
Web Marketing, Strategy & SEO
Technology creates the capability to sell online. Search, content, usability, and strategy help customers discover it, understand it, and use it.
Technical SEO
Improve indexing, site structure, page performance, metadata, and the technical foundation behind visibility.
Product Discovery
Improve search, navigation, categorization, and product presentation so customers can find what they need.
Content Strategy
Plan useful product, category, industry, and educational content around customer needs and commercial priorities.
Measurement & Improvement
Use performance and customer behavior to identify friction, prioritize improvements, and guide investment.
Move forward without leaving critical systems behind.
P21 Cloud Preparation
Moving P21 changes more than where the ERP is hosted. It can affect databases, integrations, websites, reporting, security, and the custom processes your business relies upon.
We help you understand the full impact.
- Inventory of applications, integrations, and data dependencies
- Review of database access and available P21 integration methods
- Planning for websites, portals, middleware, and automated processes
- Identification of security, networking, and hosting requirements
- Modernization and transition planning based on business priority
Whether you remain on-premises, operate in a privately hosted environment, move to Epicor Cloud, or are still evaluating your options, we help you make informed decisions.
Infrastructure managed in context.
Azure Cloud Management
We manage cloud infrastructure with an understanding of the applications, integrations, data, and business operations it exists to support.
Architecture & Hosting
Design practical Azure environments around application, data, availability, and growth requirements.
Security
Strengthen access, certificates, network controls, application protection, and infrastructure security.
Monitoring & Performance
Monitor system health, investigate bottlenecks, and improve the reliability of customer-facing applications.
Continuity
Plan for backups, recovery, operational resilience, and the continued availability of critical systems.